How to order books from us…
If you are already our client, please send us an email, including the ISBN, title and publisher, along with the quantity of books needed. A template is included on this page for download. Please also mention your deadline and any special needs. We will reply with an offer within a maximum of 2 working days. Prepayment is then not required.
If you are not yet a registered customer with Piefke Trading, then please contact us and we will reply immediately. Please send us the information as mentioned above and also your address, including a valid phone number. Quotes are generally valid for 30 days, but we cannot guarantee the availability of an out-of-print title. Prepayment would be required for your first purchase. In case of established major institutions, this requirement can be waived.
Please take note, that we only entertain orders, after a stamped and signed Purchase Order has been received. The time of delivery is being scheduled accordingly.
Deliveries are to be checked for appropriate quantity and quality in the first 7 days after being received. Any later complains will not be entertained.
Generally, all our deliveries are free. But for orders below 20 books, we need to charge a small delivery fee, generally below the value of 10 EUR. For orders above 50 items we can also offer discounts. These orders can contain items from different publishers.