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how to order
How to order books from us…
If you are already our client, please send us an email, including the ISBN, title and publisher, along with the quantity of books needed. A template is included on this page for download. Please also mention your deadline and any special needs. We will reply with an offer within a maximum of 2 working days. Prepayment is then not required.
If you are not yet a registered customer with Piefke Trading, then please contact us and we will reply immediately. Please send us the information as mentioned above and also your address, including a valid phone number. Quotes are generally valid for 30 days, but we cannot guarantee the availability of an out-of-print title. Prepayment would be required for your first purchase. In case of established major institutions, this requirement can be waived.
Please take note, that we only entertain orders, after a stamped and signed Purchase Order has been received. The time of delivery is being scheduled accordingly.
Deliveries are to be checked for appropriate quantity and quality in the first 7 days after being received. Any later complains will not be entertained.
Generally, all our deliveries are free. But for orders below 20 books, we need to charge a small delivery fee, generally below the value of 10 EUR. For orders above 50 items we can also offer discounts. These orders can contain items from different publishers.